Terms & Conditions

​TERMS & CONDITIONS FOR SocialGrowthStudio.co.uk

​Welcome to Social Growth Studio (“the Site”). These Terms & Conditions (“Terms”) govern your use of the Site and the purchase of any services offered through the Site’s online store.

​By accessing the Site or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, do not use the Site.

 

​​1. GENERAL PROVISIONS

​1.1 These Terms apply to all users of the Site, including browsers, customers, and contributors of content.

1.2 We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the Site signifies your acceptance of the updated Terms.

1.3 You must be at least 18 years of age to purchase services from the Site.

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  1. PURCHASE OF SERVICES

​2.1 All descriptions of services are subject to change at any time without notice. We reserve the right to discontinue any service at any time.

2.2 An order placed through the Site is an offer by you to purchase the service(s) listed in your cart. We reserve the right to refuse or cancel any order for any reason, including service unavailability, errors in description or price, or suspicion of fraudulent activity.

2.3 When you place an order, you will receive an automated email acknowledging receipt of your order. This email does not constitute acceptance of your offer. A contract is only formed when we send you a separate email confirming that the service has commenced or providing specific deliverables (“Order Confirmation”).

 

​3. PRICING AND PAYMENT

​3.1 Prices for our services are listed in British Pounds (GBP) and are subject to change without notice.

3.2 Prices are exclusive of amounts in respect of Value Added Tax chargeable from time to time (“VAT”), unless stated otherwise. If VAT is applicable, it will be added to the total amount due at checkout.

3.3 Payment is required in full at the time of purchase unless stated otherwise for specific recurring services. We accept payment via [Credit/Debit Card & PayPal].

3.4 If a payment fails or is charge backed, we reserve the right to suspend or terminate the provision of services.

 

​4. DELIVERY OF SERVICES

​4.1 As we provide digital and consulting services, delivery is considered to have occurred when we provide the initial strategic plan, content calendar, report, or other first deliverable, or when we commence the agreed-upon active management of your social media accounts.

4.2 Delivery timelines stated on the Site are estimates and not guaranteed. We will make reasonable efforts to deliver within the specified timeframes.

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CANCELLATION AND REFUND POLICY

​5.1 Services Commenced: Once we have sent an Order Confirmation and begun performing the services (e.g., creating a content plan, initiating account setup, conducting strategy research), your right to cancel for a full refund is lost.

5.2 Single Project Services: Due to the bespoke nature of our creative and strategic services, no refunds will be offered after the Order Confirmation is sent and work has begun.

5.3 Recurring Retainer Services: If you wish to cancel a recurring monthly retainer service after the initial minimum term (as specified in the service description or a separate agreement), you must provide thirty (30) days’ written notice.

5.4 For all purchases of digital services, you expressly consent to the immediate commencement of the contract and acknowledge that you will lose your right of withdrawal once the contract has been fully performed by us.

 

​6. INTELLECTUAL PROPERTY RIGHTS

​6.1 All content on this Site, including text, graphics, logos, images, and video, is the property of [Your Website Name] or its content suppliers and is protected by international copyright laws.

6.2 Subject to full payment of the Fees, we grant you a non-exclusive, royalty-free licence to use the specific Deliverables (e.g., content created for your social media) for your internal business purposes.

6.3 All Intellectual Property Rights in any of our pre-existing materials, tools, or templates used to provide the services shall remain our exclusive property.

 

​7. LIMITATION OF LIABILITY

​7.1 We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

7.2 To the maximum extent permitted by law,  www.socialgrowthstudio.co.uk and its employees shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of profits, revenue, data, or goodwill, arising out of your use of the Site or our services.

7.3 Our total liability to you for any claim arising out of your use of the Site or our services is limited to the total amount paid by you for the specific service that gave rise to the claim.

 

​8. INDEMNIFICATION

​You agree to indemnify, defend, and hold harmless www.socialgrowthstudio.co.uk and its employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

 

​9. GOVERNING LAW AND JURISDICTION

​These Terms shall be governed by and construed in accordance with the law of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

  1. CONTACT INFORMATION

​Questions about these Terms should be sent to us at socialgrowthsystemsuk@gmail.com.