PRIVACY POLICY
Social Growth Systems (“we”, “us”, or “our” "I") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit www.socialgrowthstudio.co.uk or purchase services through our online store.
For the purpose of the Data Protection Act 2018 (the “Act”) and the UK GDPR, we are the data controller.
1. WHAT PERSONAL DATA WE COLLECT
We may collect and process the following personal data about you:
1.1 Information you provide to us:
* Contact Data: Your name, email address, phone number, and billing address.
* Order Data: Details about the services you purchase, order history, and subscription details.
* Payment Data: Credit/debit card details (processed securely by third-party payment processors like PayPal; we do not store full payment details ourselves).
* Communications Data: Any information you provide in messages or emails you send to us.
1.2 Information we collect automatically:
* Technical Data: Your IP address, browser type and version, time zone setting, operating system, and platform.
* Usage Data: Information about how you use our Site, including pages visited and links clicked.
2. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we use your personal data for the following purposes:
Purpose / Activity Type of Data Lawful Basis for Processing
To register you as a new customer Contact Data Performance of a contract with you
To process and deliver your order, including managing payments Contact & Order Data Performance of a contract with you
To manage our relationship with you, including notifying you about changes to our Terms or Privacy Policy Contact & Order Data Performance of a contract with you
To administer and protect our business and the Site (including troubleshooting, data analysis, testing, system maintenance, and support) Technical Data Necessary for our legitimate interests (for running our business, provision of administration and IT services)
To deliver relevant website content and advertisements to you and measure the effectiveness of the advertising Usage & Technical Data Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business)
To send you marketing communications, if you have opted in to receive them Contact Data Your explicit consent
- SHARING YOUR PERSONAL DATA
We may share your personal data with third parties for the purposes set out in Section 2:
Payment Processors: Such as [PayPal] to process your payments securely.
Website Analytics Providers: Such as [Google Analytics] to help us improve the Site.
Service Providers: Subcontractors or software tools we use to help us perform the services (e.g., social media scheduling tools, email marketing platforms).
Professional Advisers: Such as lawyers, bankers, auditors, and insurers.
Regulators and other authorities: Who require reporting of processing activities in certain circumstances.
DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
- DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- YOUR RIGHTS
Under the UK GDPR, you have the following rights in relation to your personal data:
Right of access: Request access to your personal data (a "data subject access request").
Right to rectification: Request correction of the personal data that we hold about you.
Right to erasure: Request erasure of your personal data.
Right to restrict processing: Request the restriction of processing of your personal data.
Right to data portability: Request the transfer of your personal data to you or to a third party.
Right to object: Object to processing of your personal data where we are relying on a legitimate interest.
Right to withdraw consent: Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us at socialgrowthsystemsuk@gmail.com.
- COOKIES
Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them, please see our [link to your Cookie Policy, if separate].
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please check back frequently to see any updates or changes.
9. CONTACT INFORMATION
If you have any questions or concerns about this Privacy Policy, please contact us at [Your Email Address].
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.